Our Policies

Below you’ll find our key policies, which set out how we work and what you can expect from us. Click any below to see more.

We respect your right to privacy and are committed to protecting your personal information. This policy explains how we collect, store, and use your data in line with GDPR and UK data protection laws.

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Fees Policy

Our fees policy outlines any costs associated with our services and ensures transparency, fairness, and equal access for all participants.

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Anti-Bullying Policy

We promote a culture of respect and kindness. This policy makes clear that bullying, harassment, or discrimination of any kind will not be tolerated.

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Information, Advice & Guidance Policy

We ensure that all information, advice, and guidance provided is impartial, accurate, and tailored to individual needs, helping people make informed choices about their learning and development.

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Safeguarding Adults & Children Policy

We are committed to creating a safe environment for everyone. This policy sets out how we protect children, young people, and vulnerable adults from abuse, neglect, and harm.

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Health & Safety Policy

We take the health, safety, and wellbeing of everyone seriously. This policy outlines our commitment to maintaining safe premises, practices, and environments for all.

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Equality & Diversity Policy

We celebrate diversity and strive to provide an inclusive environment where everyone is treated fairly and with respect, regardless of background or circumstance.

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Whistle blowing Policy

We encourage openness and accountability. This policy enables staff, volunteers, and participants to raise concerns safely and confidentially without fear of reprisal.

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