Information, Advice and Guidance Policy

Abbey Access Training provides advice and guidance as part of all its learning programmes and to visitors to the Centre who need help..

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Our IAG policy and practices ensure that:

Strategic aims and objectives are identified and targets established for the development and delivery of the service

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• Effective and systematic referral routes enable all learners and potential learners to access specialist Advice and Guidance services delivered through other providers/partners

• All staff are aware of IAG and how it can be accessed

• Pre-course IAG is easily and quickly accessible to all young people, adults/learners at the Centre

• IAG is available throughout all stages of learning

• IAG is appropriate to the individual’s or group’s identified needs

• The delivery of IAG is recorded and monitored

• A comprehensive, up-to-date and wide range of resources is maintained

• Access to professional development ensures that staff are suitably trained and competent to deliver the service

• Evaluation of the service is undertaken regularly in order to inform continuous improvement in provision

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Our IAG will be delivered in a variety of ways:

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• Information and signposting by Centre front-line staff

• Information and signposting by Tutors to learners on their courses to aid individuals to progress into Employment, Further Learning, Voluntary work or work experience

• Information and signposting by Tutors as part of the ‘Learner Review’ process

• Visits by IAG staff to groups and individuals in the local area, particularly those from underrepresented groups

• Information and signposting through promotional events

• Effective referral to third party providers, for further advice and guidance services

• Continuous support and guidance to learners who have progressed, but may continue to need support within their progression/destination